• Update Availability
  • Contact
  • Login
  • español
  • Login
  • Update Availability
  • Contact
  • español
  • Why Choose QPS?
  • Divisions
  • Locations
  • About
  • Become an Employee Owner
  • The Break Room
  • Events
  • Job Seekers
  • Employers
  • Professional
QPS-ESOP-Logo_white-(1)
  • Career Assistance
  • Locations
  • About
    • Our History
    • Executives
    • Awards
    • Community Involvement
    • Affiliations
    • Press Room
    • Become an Employee Owner
    • Beliefs
    • Video Gallery
    • Mark Immekus - In Memoriam
    • Top Candidates
    • Coronavirus Action Plan
    • Referral
    • Attendance
  • The Break Room
  • Events
  • Job Seekers
    • Why Choose QPS?
    • Divisions
    • Job Seeker FAQ
    • Student Workers FAQ
    • Associate Employee Benefits
  • Employers
    • Working With QPS
    • Divisions
    • QPS Plus
    • Safety Training
    • Employer FAQ
  • Professional
  • Update Availability
  • Contact
  • Login
  • español
  • Career Assistance
  • Locations
  • About
    • Our History
    • Executives
    • Awards
    • Community Involvement
    • Affiliations
    • Press Room
    • Become an Employee Owner
    • Beliefs
    • Video Gallery
    • Mark Immekus - In Memoriam
    • Top Candidates
    • Coronavirus Action Plan
    • Referral
    • Attendance
  • The Break Room
  • Events
help desk software
  • Login
  • Update Availability
  • Contact
  • español
  • Why Choose QPS?
  • Divisions
  • Locations
  • About
  • The Break Room
  • Events
  • Job Seekers
  • Employers
  • Professional
QPS_NOW HIRING lockup_green
  • Job Seekers
    • Why Choose QPS?
    • Divisions
    • Job Seeker FAQ
    • Student Workers FAQ
    • Associate Employee Benefits
  • Employers
    • Working With QPS
    • Divisions
    • QPS Plus
    • Safety Training
    • Employer FAQ
  • Professional
job-seekers-banner-small

Looking for Work?

Please enter a valid zip code
Apply Now
Modern-Manager

Traits of a modern manager. How to be a “coach.”

Nov 23, 2015

If you are a manager and live by the mantra “employees should be happy they have a job and it is an honor to work for me”, you need to get with the times and change your ways. If your staff has not left you already, they surely will soon unless you start treating them as the partners you need to grow your department or business.

If you look at sports teams today, you can’t deny the similarities between managers and coaches. More of the “players coaches” are being hired and seeing success in the modern era of managing. This is no different in the business world. Becoming more of a “workers coach” may help you keep your key employees.  Below are some tips on how to keep your team successful.

Set the roster

To be a great manager, you need to have the right team in place and make use of everyone’s strengths. Just as a baseball pitcher may not make a good first baseman, a person who is great with data may not make a great customer service person. All positions are valuable but be sure each team member knows their role and play on their strengths.

Don’t throw your team under the bus in a press conference

Granted you may not have many press conferences as a department manager, but lessons can be learned from meetings and times when you’re talking about the state of your team to your superior. When things go right, state that the “team” got this right and praise the individual members. When things go wrong, state that it is “our issue” and as a leader it is something that we will all work on to clean up. Blaming others for poor performance or only taking credit when things go right is shallow and something that will quickly infuriate your team.

Rah…Rah

A manager’s team usually follows the cues of their leader. A quick tempered manager will probably allow team members to feel that expressing their discontent for their job or another department is acceptable. Manage with a level head and your team will probably follow as well. It is a good idea to set a tone for meetings or projects with discussing what can be accomplished and avoid first listing the reasons why something can’t be done.

If someone is an ALL Star, they still need mentoring and coaching

One of the biggest mistakes a manager can make is thinking that a great player can manage themselves because they are already a top performer. Even the best of players still need guidance. Remember to spend as much time with your key players to help them improve as you do with the players who are on that cut line.

Get to know your team

Not everyone is comfortable with getting together outside of work. However, having the occasional get together after 8-5 can help coworkers bond, relieve stress and get to know each other more on a personal level. Think creative.  In baseball, Chicago Cub’s manager Joe Madden purposely does some off the wall things to keep his club loose. He is a huge fan of themed road trips, making his team wear robes or old-school train attire (top hats and all) on a plane from one road trip game to the next.

Respond to the input offered by your team

It is one thing to ask for feedback or have employee’s complete surveys. It is another to act on the feedback. If you are offered feedback by your team, take it to heart, discuss it and then be sure you work on it. Have an open door policy and invite your players to meet with you just to see how their week is going. Randomly talking and getting to know your staff will make them feel more comfortable with you and will avoid having them think that the one-time per year you do call them in, is because they are being demoted down to AAA. 

Changing your management style to fit with the times can only improve the morale around your workplace. Every great team starts with a good coach.  What are some ways you manage your team? 

Leave a comment Newest on top Oldest on top
Load more comments
avatar
New code

Search Posts

Filter Posts

Job Seekers

  • Using social media in your job search
  • Complete Guide to Mastering the Virtual Interview
  • How to Find a Job in a New City
  • Multitasking at Work
  • How to Ask for a Raise
  • How to Boost Your Productivity
  • How to Handle a Counter Offer
  • Making a gig work
  • How to Leave Your Current Role Without Burning Bridges
  • 4 Ways to Create Your Own Career Success
  • How to Discuss Your Previous Experience in a Job Interview
  • How to Answer Tough Interview Questions
  • Benefits of a side gig
  • National Skilled Trades Day
  • The Benefits of Job Research & Where to Start
  • Going from a passive to active job search
  • Energy Boosting Meals for Work Week Productivity
  • 3 Reasons You Shouldn’t Cancel a Job Interview
  • Reconnecting with your network
  • 4 Ways You’re Scaring Recruiters Away

Employers

  • February’s Job Report: Rate Increases to 3.6%
  • January’s Job Report: Rate Lowers to 3.4%
  • December’s Job Report: Rate Drops to 3.5%
  • November’s Job Report: Rate Remains at 3.7%
  • October’s Job Report: Rate Increases to 3.7%
  • September’s Job Report: Rate Drops to 3.5%
  • August’s Job Report: Rate Increases to 3.7%
  • July’s Job Report: Rate Declines to 3.5%
  • June’s Job Report: Rate Remains at 3.6%
  • May’s Job Report: Rate Remains at 3.6%
  • April’s Job Report: Rate Remains at 3.6%
  • March’s Job Report: Rate Declines to 3.6%
  • February's Job Report: Rate Drops to 3.8%
  • January's Job Report: Rate Rises to 4.0%
  • December's Job Report: Rate Decreases to 3.9%
  • November's Job Report: Rate Drops to 4.2%
  • October's Job Report: Rate Drops to 4.6%
  • The Demographic Drought
  • September's Job Report: Rate Drops to 4.8%
  • August's Job Report: Rate Drops to 5.2%

Archive

  • 2023 March
  • 2023 February
  • 2023 January
  • 2022 December
  • 2022 November
  • 2022 October
  • 2022 September
  • 2022 August
  • 2022 July
  • 2022 June
  • 2022 May
  • 2022 April
  • 2022 March
  • 2022 February
  • 2022 January
  • 2021 December
  • 2021 November
  • 2021 October
  • 2021 September
  • 2021 August
  • 2021 July
  • 2021 June
  • 2021 May
  • 2021 April
  • 2021 March
  • 2021 February
  • 2021 January
  • 2020 December
  • 2020 November
  • 2020 October
  • 2020 September
  • 2020 August
  • 2020 July
  • 2020 June
  • 2020 May
  • 2020 April
  • 2020 March
  • 2020 February
  • 2020 January
  • 2019 December
  • 2019 November
  • 2019 October
  • 2019 September
  • 2019 August
  • 2019 July
  • 2019 June
  • 2019 May
  • 2019 April
  • 2019 March
  • 2019 February
  • 2019 January
  • 2018 December
  • 2018 November
  • 2018 October
  • 2018 September
  • 2018 August
  • 2018 July
  • 2018 June
  • 2018 May
  • 2018 April
  • 2018 March
  • 2018 February
  • 2018 January
  • 2017 December
  • 2017 November
  • 2017 October
  • 2017 September
  • 2017 August
  • 2017 July
  • 2017 June
  • 2017 May
  • 2017 April
  • 2017 March
  • 2017 February
  • 2017 January
  • 2016 December
  • 2016 November
  • 2016 October
  • 2016 September
  • 2016 August
  • 2016 July
  • 2016 June
  • 2016 May
  • 2016 April
  • 2016 March
  • 2016 February
  • 2016 January
  • 2015 December
  • 2015 November
  • 2015 October
  • 2015 September
  • 2015 August
  • 2015 July
  • 2015 June
  • 2015 May
  • 2015 April
  • 2015 March
  • 2015 February
  • 2015 January

Contact QPS

We're Here to Help

Contact

Join Our Internal Team

We're Looking for Talent

Join

Let's Keep in Touch

  • linkedin
  • facebook
  • twitter
  • instagram
  • youtube
  • Job Seekers
  • Employers
  • Professional
  • Locations
  • About
  • español
  • Privacy
  • Terms of Use
  • Site Map
footer-logo© 2015 QPS Employment Group. All Rights Reserved