My company chose to do business with QPS Employment Group approximately one year ago when we were in dire need of temporary, fill-in labor due to production needs in our manufacturing facility. Mark Williams, as my Account Executive with QPS, was courteous and professional from day one and quickly walked me through how QPS can be of service, helped prioritize my needs, and expedited my contracts to get the process started. The staff at our local Waterloo QPS office was just as professional and had numerous, qualified candidates' resumes in my email inbox earlier than I expected. As time progressed and other positions needed to be filled, the whole QPS staff seemed to be at my beck and call, or at least they made me feel this way.

My last professional deal with QPS culminated with my company hiring on a purchasing assistant after she fulfilled her temporary labor contract hours. She was bright, aspiring and filled every desire we had for this position. I knew from the first minute in the interview that she was going to be long-term. The local QPS staff sure hit a home run with this candidate and we are happy to have her permanently on board with our family here at Universal Industries.

Over the past few months, by seeing how Mark (and fellow office crew) conducts business and takes care of his clients, including the rapport we built with each other, Mark and I have cultivated a relationship beyond just my staffing needs at our facility. I can say, without a doubt, that I consider him a friend and I one to him. And although we have reached that level of a relationship, Mark still confirms on a routine basis that he is there to service my company's needs as professionally and considerately as before. He is quite the asset to his company, and to mine, for that matter. The crew "in the trenches" have the accompanying support that fully rounds-out this organization.