Position Title: Customer Service Representative

Wage: $11.00/hour

Shift: 1st or 2nd

QPS Employment Group has a great opportunity available for a Customer Service Representative at a company in Marshalltown, IA. This is a temp to hire position for 1st or 2nd shift.

Responsibilities include but are not limited to:
- Take inbound customer service calls
- Enter customer information into system
- Troubleshoot customer issues

Requirements:
- Able to read and write in English
- Able to pass pre-employment assessments

Benefits:
- Health Insurance
- Paid Time Off
- Vacation
- 401k

Position Title: Bilingual Customer Service Representative

Wage: $11.00 - $11.50/hour

Shift: 1st or 2nd

QPS Employment Group, in partnership with Caleris Inc., has a great opportunity available for a Bilingual Customer Service Representative in Marshalltown, IA. This is a temp to hire position with 1st or 2nd shift.

Responsibilities include but are not limited to:
-Take inbound customer service calls
-Enter customer information into system
-Help customers troubleshoot equipment issues

Requirements:
-Able to read and write in English and Spanish
-Able to pass company screening process

Position Title: Customer Service Representative

Wage: $13.00/hour

Shift: 1st

Hours: 8:00am - 5:00pm

QPS Employment Group has a great opportunity available for a Customer Service Representative at a company in Marshalltown, IA. This is a temporary position for 1st shift.   

Responsibilities include but are not limited to:
-Confer with customers to provide information about products or services
-Enter orders, cancel accounts or obtain details of complaints
-Check to ensure that appropriate changes were made to resolve customer problems
-Keep records of customer interactions or transactions
-Compare disputed merchandise with original requisitions and information from invoices
-Recommend improvements in products, packaging, shipping, service or billing methods and procedures

Requirements:
-Excellent computer skills
-Excellent communication and organization skills
-Strong attention to detail