Position Title: Administrative Assistant

Wage: $12-14/hr

Shift: 1st

Hours: 8am-4:30pm

QPS Employment Group has a great opportunity available for an Administrative Assistant at a company in Madison, WI. This is a temp to hire position for 1st shift.

Responsibilities include but are not limited to:
- Create documents for home package deliveries
- Assist with job related issues including deliveries and shortages
- Make miscellaneous phone calls for management as needed
- Create memos, update documents, etc. as needed for management
- Organize, verify and complete all processes related to our drivers
- Organize, maintain and reorder office supplies
- Update job related data base
- Sign for all office deliveries and process receiving paperwork
- Maintain organization of purchase orders, acknowledgements and receiving paperwork
- Assist with payables process

Requirements:
- 2+ years of administrative experience
- Advanced skills in Microsoft Office programs
- Attention to detail
- Organizational skills

Position Title: Customer Service

Wage: $12-16/hr

Shift: 1st, Part time; Must be able to train full time for 3 weeks

Hours: 10am-2pm

QPS Employment Group has a great opportunity available for a Customer Service position at a company in Madison, WI. This is a part time, temp to hire position for 1st shift. Training will be full time for 3 weeks.

Responsibilities include but are not limited to:
- Serve customers by placing orders, preparing quotes and answering questions regarding the status of customer's orders
- Assist customers with answering questions they may have regarding company websites, products, promos, shipping, etc.
- Provide accurate information to customers regarding lead times, back orders and discontinued items
- Help increase revenue and provide value to our customers by offering promotions and/or upsells

Requirements:
- 1+ years of previous call center experience required
- Excellent communication skills
- Attention to detail

Position Title: Customer Service

Wage: $14-15/hr

Shift: 1st

Hours: 8am-5pm

QPS Employment Group has a great opportunity available for a Customer Service position at a company in Madison, WI. This is a temp to hire position for 1st shift.

Responsibilities include but are not limited to:
- Answer incoming phone lines courteously and efficiently
- Learn and maintain product knowledge
- Process customer orders through order entry system, per company standards; become knowledgeable of product information including checking order status, verify product availability, pricing, applicable discounts, special private label orders
- Process literature and sample requests as per protocol
- Design and set up formats, files and shell documents with the highest degree of accuracy and speed to obtain results desired for variable letters and reports
- Assist with special projects as necessary

Requirements:
- HS Diploma or equivalent is required
- Minimum 1 year of office experience required
- 1 year of phone and MS Office experience preferred

Position Title: Accounts Receivable Specialist

Wage: $16-20/hr

Shift: 1st

Hours: 8am-5pm

QPS Employment Group has a great opportunity available for an Accounts Receivable Specialist at a company in Madison, WI. This is a direct hire position for 1st shift.

Responsibilities include but are not limited to:
- Back up for AR Manager on new customer accounts by performing credit checks and reviewing histories according to company policies
- Back up for order releases
- Work with company employees, sales representatives and customers to collect all past due customer accounts
- Keep the appropriate company employees and sales representatives apprised of any changes in customer credit ratings
- Maintain records of customer credit history
- Complete and maintain all required paperwork, records, documents, etc.

Requirements:
- Associates degree or equivalent from 2 years of college or technical school
- 3 + years related experience or training
- Proficient in MS Office programs, Lotus Notes, AS400
- Knowledge of bankruptcy and collection laws
- Strong organizational skills

Benefits:
Available upon hire