Position Title: Customer Service Representative

Wage: $13.00-$16.00 per hour

Shift: 1st

Hours: 8:00am-4:30pm    

Interested in working for an organization that embodies integrity and doing what's best for the customer? Our client located in Hagerstown, MD has been in the appliance business since 1955 and they are dedicated to ensuring a unique customer experience. If you have a "can do" attitude then this is the opportunity for you.

They are seeking a Customer Service Representative to serve their customers by providing information related to service and sales.

Responsibilities include but are not limited to:
- Responsible for answer phones and providing reception duties in a courteous manner.
- Assist customers with service/sales requirements, referring to the appropriate professional when needed.
- Assist customers with accounting and billing concerns.
- Will assist Sales Associates with invoice billing issues.
- Evaluate daily work and correctly update sales information.
- Will verify Sales that are scheduled for delivery.
- Assist the Service Department with work orders and scheduling appointments.
- Maintain tax-exempt status for Not-For-Profits.
- Submittal of Well Fargo and Synchrony applications for approval.
- Input data for newly purchased warranties.
- Ensure positive experience for all customers and facilitate timely service appointments.
- Address customer concerns in a timely and professional manner.
- Other duties as assigned.
       
Requirements:
- High School Diploma or GED required.
- Strong attention to detail, highly organized and excellent communication skills.
- Ability to handle difficult customer questions and concerns.
- Must be able to work occasional Saturday's and weekend until 7pm.
- Experience in Word, Excel, and accounting a plus.

hagerstown@qpsemployment.com

IND123

Position Title: Filler Helper

Wage: $18.00 per hour

Shift: Day

Hours: 6:00am-6:30pm

If you enjoy working in a dynamic environment and are looking for an opportunity to become part of a great team, we invite you to apply to our current production openings for Rust Oleum in Williamsport, MD.

Day Shift; rotating days; 6am-6:30pm + OT; $18.00 hr.

Responsibilities include but are not limited to:
- Operate machinery used in the production process, or assist machine operators.
- Examine products to verify conformance to quality standards.
- Adjust machine components and machine tension and pressure according to size or processing angle of product. Lift raw materials, finished products, and packed items, manually or using motorized equipment.
- Stop or reset machines when malfunctions occur, clear machine jams, and report malfunctions to a supervisor.
- Secure finished packaged items by hand tying, sewing, gluing, stapling, or attaching fastener. Also by wrapping\unwrapping product by using a klever kutter.
- Mark or tag identification on parts.
- Load and unload items from machines, conveyors, and conveyances.
- Help production workers by performing duties of lesser skill, such as supplying or holding materials or tools, and cleaning work areas and equipment.
- Clean and lubricate equipment.
- Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.

Requirements:
- The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- The ability to see details at close range (within a few feet of the observer).
- The associate will be required to lift 20-50 lbs. approximately 4-6 hours in an eight hour work day.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- The Employee will be required to use calculator.
- High School Diploma or GED Required.

hagerstown@qpsemployment.com

IND123

Position Title: Image Finisher

Wage: $12.00-$12.75 per hour

Shift: 1st, 3rd

Hours: 7:00am-3:30pm; 11:00pm-7:30am

Are you looking for a way into the Print Industry? Our client is seeking entry level Imaging Finishers on 1st and 3rd shift, will train. This is a temp to hire position with pay of $12.00-$12.75 per hour.

Responsibilities include but are not limited to:
- Run perfect binding equipment and attached peripheral devices.
- Operate sheet-fed imaging equipment.
- Operate trimmers.
- Case in book blocks.
- Work in a safe manner following all safety procedures.
- Maintain a clean work environment and participate in housekeeping.
- Communicate quality concerns.
- Maintain record of books produced.
- Work effectively in a team environment.
- Shrink wrap and pack.
- Knowledge of shipping procedures.
- Help maintain inventory levels.
- Participate in feedback program.
- Flex to assist any area.

Requirements:
- High school diploma or GED and at least one (1) year related experience.
- Good oral and written communication skills.
- Ability to be self-directed.
- Computer literate.
- Knowledge of Microsoft Office Suite.
- Understands digital printing and networking.
- Frequently stand, walk, lift, handle, carry, push, pull and stoop.
- Occasionally kneel, crouch and reach.
- Rarely, but on occasion, sit, climb, balance or crawl.

hagerstown@qpsemployment.com

Position Title: Printer Operator

Wage: $13.00-$15.00 per hour

Shift: Day, Night

Hours: 7:00am-7:00pm; 7:00pm-7:00am; 7:00am-3:00pm; 3:00pm-11:00pm; 11:00pm-7:00am

Are you looking for a company that can offer not just a job, but a career? Our client located in Thurmont, MD has kept up on the latest trends in printing for over 150 years.

They are currently looking for full time Digital Print Operators to join their team.

Work three 12 hour shifts one week and 4 shifts the next. Up to 7 days off every 2 weeks!
Starting pay rates between $13.00 - $15.00 HR depending upon shift.

Responsibilities include but are not limited to:
- Operating inkjet, laser, xerographic or offset duplicating printers. Will review job instructions to prepare jobs for printing.
- Maintain daily print job production logs and daily delivery manifests.
- Setup, program and release jobs from print queue. May adjust image position, perforations and folds in paper.
- Monitor quality of job output for correctness and image quality.

Requirements:
- Mechanical aptitude is required.
- Good math skills.
- Physical requirements include: standing for long periods of time, pulling and pushing up to 30+pounds, reaching, grasping, and kneeling.
- Knowledge of basic computer operations is required.
- Must be able to work weekends and overtime as necessary.

hagerstown@qpsemployment.com

IND123