Position Title: Customer Service Specialist

Wage: $16.00/hour

Shift: 1st

Recent graduates wanted! If you are interested in beginning a dynamic career in Gurnee, IL, as a Customer Service Specialist with a Business Development capacity, QPS wants to hear from you! No experience necessary, just a passion for helping people resolve issues and providing exceptional service internally and externally!

Responsibilities include but are not limited to:
- Process requests for price quotations, part identification, purchase orders, returns, order changes, adjustments and cancellations directly from customers, original equipment manufacturers and distributors
- Generate quotations on standard products, process orders and product line conversions
- Coordinates with other departments in handling purchase orders, quotations, part identification and providing service to customers and sales representatives
- Perform order entry of customer purchase orders which includes validation of order, entry into system, forwarding of order confirmation to customer and delivering order documentation to production for processing
- Achieve and maintain rapport with customers to provide a positive experience
- Handle incoming telephone, email and fax requests
- Use pricing guidelines for products and customers while applying appropriate discounts
- Work closely with forwarders regarding deliveries of scheduled shipments
- Manage needs of sales representatives as well as the internal processing of their commissions
- Work closely with Accounts Receivable to follow up on collections as well as checking credit status after receiving customer purchase orders

Requirements:
- Bachelor’s degree
- At least one year general office or customer service experience
- Good computer skills
- Good problem solving and critical thinking skills
- Excellent communication skills

bkuhn@qpsemployment.com
IND123

Position Title: Packer

Wage: $10.30/hour

Shift: Nights

Hours: 6:45pm – 7:00am

Would you like to have a three-day weekend twice a month? If so, we have the right position for you! Our client has a night shift Packer opening in Gurnee, IL. You would be working a 12-hour shift rotating schedule that will allow you to have 3 to 4 days off a week!

Responsibilities include but are not limited to:
- Read, comprehend and maintain operating policies and procedures of the company as well as the requirements specified by FDA, OSHA and other governmental agencies
- Carry totes and boxes
- Package finished product in boxes
- Monitor molding process
- Remove molded parts from injection molding machines
- Inspect quality of product
- Support company safety and quality programs and initiatives
- Maintain clean work area

Requirements:
- High School Diploma or GED
- At least two years of light manufacturing or packaging experience
- Knowledge of Good Manufacturing Practices is a plus
- Able to lift up to 40lbs
- Able to communicate in English
- Able work rotating shifts

Position Title: Production Associate

Wage: $10.00/hour

Shift: 2nd

Hours: 5:00pm – 3:30am (Monday – Thursday)

Reached a dead end at your current job? Check out how this position can create a new path!

QPS Employment Group has a great opportunity available for a Production Associate at a company in Gurnee, IL. This is a temporary position for 2nd shift. The main responsibility of the Production Associate is to package bottles. 

Responsibilities include but are not limited to:
- Package bottles
- Build pallets
- Operate pallet jack
- Follows safety guidelines according to company and OSHA standards
- Maintain clean work area

Requirements:
- Able to stand for duration of shift
- Able to lift up to 50lbs
- Able to read and follow instructions
- Able to communicate with co-workers

gurnee@qpsemployment.com

IND123

Position Title: Production Line Lead

Wage: $18.00/hour

Shift: 1st

Has enjoying your job always been a dream? Let QPS make it a reality!

QPS Employment Group has a great opportunity available for a Production Line Lead at a company in Gurnee, IL. This is a direct hire position for 1st shift. The main responsibility of the Production Line Lead is to lead production line activities. 

Responsibilities include but are not limited to:
- Supervise production line to ensure production orders are completed on a timely basis
- Motivate team members to meet production goals
- Enforce safety rules
- Track inventory of parts
- Complete requisitions and orders as needed
- Confer with management regarding production line issues and goals

Requirements:
- High School Diploma or GED
- Previous supervisory/line lead experience
- Excellent communication and organizational skills
- Good computer skills
- Able to work in a fast paced environment
- Able to resolve conflicts