Position Title: Customer Service
Wage: $40,000 - $45,000/year
Hours: 8:00am – 5:00pm
Check out this amazing opportunity at an employee owned company in Milwaukee, WI! Long list of great benefits including: a friendly work environment, competitive wages, health and dental insurance with a wellness plan participation discount, 401(k) plan with company match, discretionary bonus plan, nine paid holidays and more! Apply to this 1st shift Customer Service role today!
Responsibilities include but are not limited to: - Provide product support to customers by taking incoming calls from customers and assisting with parts orders, returns and warranties- Generate quotations and receive and enter orders- Work with Engineering, Purchasing and all other departments to generate detailed quotations for field repairs and upgrades - Process sales orders and generate RGAs (Returned Goods Authorizations) - Assist with accounts receivable collections when needed
Requirements:- At least three years of Customer Service and/or Project Management experience - Strong computer skills with proven proficiency in Word, Excel and Outlook as well as knowledge of ERP systems (M2K preferred) - Mechanical aptitude with strong communication and customer service skills
Benefits:ESOP, Medical & dental, PTO, 9 paid holidays, 401k with company match and more!
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with nearly 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?-Your choice of temporary, temp to hire or direct hire job opportunities-Access to sought-after positions with leading employers-Dedicated placement specialists who will guide you through every step of the job search process
Branch: West Allis WI