Position Title: Customer Service
Wage: $15.00/hour (Pay Increase to $16.20/hour Within 1 Year)
Hours: 6:00am – 5:00pm
This position has it all: work from home until sometime in 2022, $1,000 sign-on bonus, excellent training program, tuition reimbursement, parental leave, and so much more! Join a 1st shift team based in Janesville, WI that cares about setting their employees up for success!
Responsibilities include but are not limited to: - Build customer relationships and loyalty by responding to a high-volume of inbound phone calls and/or emails- Work in a team-based environment with daily interactions with customers and sales team members- Use computer and multiple computer programs in each call - Resolve customers’ challenges with the best solutions by using all resources for account selection, product identification, order placement, order management, and pricing and invoice discrepancies- Resolve pricing situations, apply credit and implement return procedures
Requirements:- High School Diploma or equivalent - At least one year of external customer service experience - Proficient in operating and navigating multiple PC-based programs- Able to sit for duration of shift
Benefits:- $1,000 sign-on bonus- Medical, dental, vision and life insurance coverage starts day one- Tuition Reimbursement- PTO and 6 company holidays per year- 6% 401k company contribution each pay period- Employee discounts- Parental leave
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with nearly 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?-Your choice of temporary, temp to hire or direct hire job opportunities-Access to sought-after positions with leading employers-Dedicated placement specialists who will guide you through every step of the job search process
Branch: West Allis WI