Position Title: Customer Care Representative
Wage: $17.00 - $18.00/hour
Hours: 8:00am – 4:30pm
Excellent Customer Service role in the Mequon area! Great opportunity to work from home for the foreseeable future and work overtime for extra money. Full benefits package plus PTO available once eligible!
Responsibilities include but are not limited to: - Log customer interactions in SFDC- Support customers with E2E process and product knowledge - Assist customers with placing orders and returns - Advise customers on policies and procedures - Advise customers on pricing, freight and account information
Requirements:- Call center experience preferred - Previous customer service experience- Professional demeanor and communication skills- Able to multitask and handle multiple systems simultaneously