Position Title: Customer Service
Wage: $40,000 - $55,000/year
Hours: 6:00am – 2:30pm
Feeling underpaid or undervalued? This could be the position that you deserve!
QPS Employment Group has a great opportunity available in Customer Service at a company in Hartland, WI. This is a temp to hire position for 1st shift. The main responsibility of the Customer Service position is to process customer orders.
Responsibilities include but are not limited to: - Review and enter purchase orders into Salesforce and company ERP- Manage/transfer intercompany orders between operating systems- Update internal reports and spreadsheets- Process credit card payments and credit applications- Update customer account information in ERP- Answer e-mails and phone calls and direct to appropriate departments- Facilitate on-site meetings- Order and manage inventory of office supplies- Assist with order shipments and invoicing as needed- Open and route mail and packages- Welcome visitors and ensure visitor protocols are followed- Work closely with all departments and assist with special tasks/projects as needed- Establish positive working relationships with customers and employees
Requirements:- At least one year of experience in data entry and/or customer service- High School Diploma or equivalent- Experience with Microsoft Excel and ERP system- Able to work in a fast-paced environment