Position Title: Customer Service
Wage: $20.00 - $28.00/hour
Hours: 6:00am – 2:00pm
Excellent annual bonuses, profit sharing bonus, full benefits and holiday shutdown between Christmas and New Years - what more could you ask for! Apply to this 1st shift Customer Service role in Menomonee Falls, WI today!
Responsibilities include but are not limited to: - Examine and respond to customer inquiries, quote requests and complaints - Enter order data into SAP and other systems to create and maintain the product line database- Coordinate customer requests with manufacturing’s capabilities/capacities - Review job related information from drawings and BOMs- Ensure lead/shipping times for manufacturing materials from outside suppliers and intercompany partners are properly planned, communicated and monitored- Provide customers with technical/applications support for assigned product lines
Requirements:- At least four years of experience in customer service, sales support and/or inside sales within a manufacturing environment.- Bachelor’s degree in a technical field or business preferred- Proficient in Office 365; exposure to SAP and CRM systems preferred- Able to read simple blueprints and bills of materials