Position Title: Customer Service Representative
Wage: $50,000 - $55,000/year
Great direct hire opportunity if you're looking for a customer service position in the manufacturing industry! Apply to this 1st shift role in Glendale, WI today!
Responsibilities include but are not limited to: - Provide support and updates to customers concerning business transactions including deliveries, quotes, etc.- Serve as liaison between external and internal customers, working closely with manufacturing, engineering, quality, procurement, accounting, sales and management- Process and manage order entry, verification and customer change notifications- Initiate quotes and deliver to customer upon request- Investigate and resolve customer related issues- Manage customer complaints to include the return of related orders or customer property (RMA)
Requirements:- Associate's degree- 5+ years customer service experience in the industry- Technical aptitude preferred