Position Title: Customer Service
Wage: $18.00 - $22.00/hour
Hours: 8:00am – 4:30pm
Come join a dedicated group of foodies supplying leading food and beverage manufacturers with custom flavors and seasonings. Apply to this 1st shift Customer Service role in St. Francis today!
Responsibilities include but are not limited to: - Receive, process and verify accuracy of orders utilizing CRM and MFGPro systems- Initiate required action for response to requests for order changes, including the maintenance of order/customer information files- Use appropriate procedures to expedite orders- Coordinate price quotations- Provide all regulatory, commercial invoice, credit application, price lists and sample requests- Address carrier issues/complaints- Complete paperwork for customer returns- Manage relationships with customers and internal stakeholders
Requirements:- High School Diploma or equivalent - At least four years of demonstrated customer service experience in a manufacturing environment - Excellent math and computer skills, including Microsoft Word and Excel- Good communication skills