Position Title: Customer Service Representative
Shift: 1st, 2nd
This company is looking for sharp, good-humored employees who enjoy working in a fast paced, diverse, and constantly changing environment. Are you are super organized, hard-working, confident and great at working with people? We'd love to have you join a quality driven team. Don’t miss this 1st and 2nd shift opportunity for Customer Service Representatives in Wausau, WI. Direct hire with great benefits. Apply today!
Responsibilities include but are not limited to:Deliver world class support to customers by handling inbound customer calls
Requirements:- Customer service experience desired but not required- Ability to type 25 wpm with minimal error- Ability to perform basic skip-tracing tasks which include multiple web-based systems- Desire to change quickly with the needs of a growing company- Superb attention to detail and organizational skills- Self-starter with ability to identify needs and areas of impact, as well as potential solutions- Team player who works well under pressure, and is flexible in the face of changing priorities and needs- Great communication skills and the ability to work effectively with a spectrum of personalities, as well as excellent listening skills- Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking- Intermediate computer skills with working knowledge of Windows applications- Ability to access PPI (Protected Personal Information)
Benefits:Full Benefits Package includes Medical, Dental, Vision, Group Life Insurance Plan, 401K with Company match, Short-Term Disability, Long-Term Disability, Paid-Time-Off, ongoing training/developing, Child Care Resources, Monthly Bonus Opportunity and much more
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with nearly 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?- Your choice of temporary, temp-to-hire, or direct-hire job opportunities- Access to sought-after positions with leading employers- Dedicated placement specialists who will guide you through every step of the job search process