QPS Employment Group is the premier employment agency in Grundy, Hardin, Marshall, Story, and Tama Counties. Our dedicated staff brings over a decade of staffing and recruiting experience to assist with your next career move. We specialize in finding placements in clerical, light industrial, and factory. We also have a dedicated team of Skilled Professional Recruiters who’s focus is to match you with direct hire positions in the Technical, IT, and Professional fields. Our staff has built relationships with the many of the major employers in these counties. We work with over 25 companies in the area. Fill out one application and let our recruiters work with you on your next job placement. We offer quick turnaround times. It’s not uncommon to have a job offer within 24-48 hours. Since opening our doors in 2012, the Marshalltown Office has placed employees on nearly 5000 work assignments with nearly 20% of our placements leading to full-time employment with our client customer. Our office is conveniently located in Downtown Marshalltown, within the Historic Gildners Building. Please stop by to meet with our Recruiters to see how we can assist you today! Our open office hours are Monday - Friday 8:00am - 5:00pm. However we also have a dedicated Answer Center (TAC) that is here to take your call from 6:00am - 8:00pm Monday thru Thursday, 6:00am - 5:30pm Friday and 9:00am - 3:00pm on Saturday.
Our recruiters work with job seekers just like you to find a position that will fit your skill set,
talents and schedule.
Whether it is a short term need or direct hire placement, our local branch office has the resources
to find the best talent for your company.
Shift: 1st or 2nd
QPS Employment Group has a great opportunity available for a Customer Service Representative at a company in Marshalltown, IA. This is a temp to hire position for 1st or 2nd shift.
Responsibilities include but are not limited to:- Take inbound customer service calls from customers of several well-known nationwide companies- Handle data entry of customer information- Troubleshoot customer issues over the phone and internet
Requirements:- Must have experience with operating a keyboard and mouse- Must be able to read and write in English- Must be able to pass pre-employment skills assessments
Benefits:-Once hired full time employee will receive health insurance, paid time off, vacation, and 401K.
Position Title: Assembly Line Worker
Wage: $11.00 per hour
Shift: 2nd shift, Monday-Friday 3:30pm-12:00am
QPS Employment Group has an immediate entry level opportunity for a Assembly Line Worker at a manufacturing company in Marshalltown, IA. This is a temporary position for 2nd shift.
Responsibilities for Assembly Line Worker include but are not limited to:-Work as part of a team to assemble entire heating and cooling units-Perform specific tasks in the assembly process-Perform quality checks on products and parts-Package finished products and prepare them for shipment-Shovel, sweep, and clean work areas-Review work orders and blueprints to ensure work is performed according to specifications-Maintain production equipment and machinery
Requirements for Assembly Line Worker include:-Must be willing to submit to a drug screen
Position Title: Bilingual Customer Service Representative
Wage: $11.00-$11.50 per hour
Shift: 1st and 2nd
QPS Employment Group, in partnership with Caleris Inc., has a great opportunity available for a Bilingual Customer Service Representative at a telecommunications company in Marshalltown, IA. This is a temp to hire position with 1st and 2nd shifts available.
Responsibilities include but are not limited to:-Take Inbound customer service calls from customers of a national satellite company.-Handle data entry of customer information.-Help customers troubleshoot equipment issues over the phone.
Requirements include:-Must be able to read and write in English and Spanish.-Must have experience with operating a keyboard and mouse.-Must be willing to submit to a pre-employment drug screen and background check.
Position Title: Customer Service Representative
Wage: $13.00 per hour
QPS Employment Group has a great opportunity available for a Customer Service Representative at a company in Marshalltown, IA. This is a temporary position for 1st shift.
Responsibilities include but are not limited to:-Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.-Check to ensure that appropriate changes were made to resolve customers' problems. -Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. -Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. -Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Requirements:-Must have excellent computer skills-Must have excellent verbal and written communication skills-Must have an attention to detail and excellent organization skills.
Over 30 years of experience. Nearly 50 branches. And more than 1,500 thriving businesses who count on us to bring them talented workers. At QPS, we have strength in numbers.